KTC launched a multi-layered digital security initiative addressing the growing threat of AI-enhanced phishing attacks that exploit human behavior rather than system vulnerabilities. August 2026 saw 21,000+ online crime complaints in Thailand causing ฿828M in losses (~700 cases daily), eroding consumer trust in digital services. KTC's approach—internal cyber education, public awareness via social media and partnerships, targeted outreach to elderly users, and collaboration with national police—aims to build a culture of digital caution essential for Thailand's digital economy growth.