Thailand's Digital Ministry (DE) convened negotiations between Lalamove and organized rider groups over pay disputes. Riders claim the platform reduced rates from 10–13 baht/km to just 3 baht/km over three years and demanded a return to 10 baht/km. Lalamove countered that only 5% of riders actually earn 3 baht/km and average ~5–6 baht/km, while denying a blanket rate increase. DE tasked ETDA with studying fair minimum pricing within 15 days. Key unresolved issues: no commitment to raise minimums immediately, disputed data on actual earnings, and rider threat of potential action if demands aren't met. This signals ongoing platform–worker tension in Thailand's gig economy.
← Back to all articles