Consumer sentiment, not purchasing power, is the earliest indicator of market shifts. The article presents the C.A.R.E Framework (Calm Tone, Assurance Value, Real Utility, Emotional Safety) for brands to adapt messaging during economic uncertainty. Key shift: move from aggressive promotional language ("strongest," "best," "can't miss") to trust-building, utility-focused communication that positions brands as advisors rather than pushers. Thai SMEs must pivot toward content marketing that reduces perceived risk and demonstrates genuine value rather than competing on discounts alone.
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