NTT DATA has released AI for Insurance, an enterprise AI-native agentic platform designed to transform core insurance workflows (underwriting, claims, customer service) with built-in governance, regulatory compliance, and model-routing flexibility. The solution avoids vendor lock-in via open integration and pre-built AI agents that can accelerate deployment by 3x. Key relevance: insurance companies—especially SMEs—can now adopt AI-driven operations across front, mid, and back-office functions without replacing legacy systems. Industry research shows 86% of insurers support AI in core processes, but most lack systematic agentic implementations; this solution directly addresses that gap.
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