Thailand's Cabinet approved nationwide expansion of Traffy Fondue, a government complaint platform developed by NSTDA that uses AI and GPS-tagged photo reporting via LINE. Already operational in 37 provinces with 22,577 agencies and 1.9M+ complaints submitted (77% resolved), the platform will now become the central complaint channel for all state agencies. Bangkok's pilot achieved 2-day average resolution time and 81% satisfaction; government gains budget savings and data for smart city planning.