Grab has expanded its pickup operations at Suvarnabhumi Airport to 12 lanes and launched two new features: a PIN-based queueing system (which cut wait times by 40% and achieved 98% satisfaction in trials) and an Airport Pickup service with real-time flight tracking for advance bookings. The moves target expected 67.7M annual passengers and 35-40% peak-season growth in ride requests. This represents a direct response to tourism-driven demand and positions Grab as AOT's official ride platform, offering operational improvements for both SME transport operators and travelers.