Thai marketing leaders argue that while 73% of marketers claim AI adoption, only 10% achieve true AI maturity. The article emphasizes that massive data alone fails without "human insights"—brands must move from task automation to agentic AI integrated across value chains, understand deep consumer psychology, and prioritize semantic intelligence and cultural context (e.g., Thai slang, local values) that AI cannot match. Success requires shifting from conversion-focused tactics to building lasting brand equity and customer relationships through human-centered, culturally aware marketing.
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