SAP Southeast Asia's leadership emphasized that enterprise AI for finance demands 100% accuracy, not approximations. Beyond data access, implementation requires auditability (tracing how data is accessed and values derived) and knowledge graphs for proper database comprehension. SAP's Joule Assistants (launched 2023) leverage access to SAP system data, priced via credit-based "AI Units" (1-8/user/month or per-usage model, e.g., 0.005 units per document extraction). SAP reportedly uses Anthropic's Claude via its Business AI Platform.
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